Meet the team

We know you will enjoy your time at Glenapp and would like to introduce a few of the people who will make your stay so memorable.

John Orr

General Manager

John Orr our General Manager has been at Glenapp since 2003, he was invited to join the Board of Directors in 2016. John previously worked for McMillan hotels where he met his wife Tanya who is now Office Manager at Glenapp, they now have two beautiful children. John loves to welcome new & returning guests from all over the world and seeks to provide guests with a consistently high standard of service.

Ian Bennett

Head Chef

Ian has enjoyed being a chef for over 43 years and he is currently Head Chef at Glenapp Castle. Arriving to Glenapp from Wales with his wife Jane, (who also works at the Castle) Ian brings a wealth of experience including two Michelin star restaurant dining and loves to talk to everyone with such passion and love for great food. Ian has a brown belt in judo and loves to eat out and go walking in his free time.

Jill Chalmers

Managing Director

Jill Chalmers is our Managing Director. A veteran hotelier with more than 30+ years in the International Hotel & Hospitality industry, Jill leads Glenapp with passion and enthusiasm. Joining in early 2017, Jill has been instrumental in the successful growth of Glenapp whilst ensuring our high standards are always maintained. When not at the Castle Jill tries to make it to the yoga mat as often as possible, (not always successfully!) or just enjoys some quality time at home in Edinburgh, or her family holiday home in Andalucía, with hubby Callum and young daughter Maddie.

Nelio Pita

Operations Manager

Nelio originally born in South Africa moved to Portugal in his teen years to study hospitality. He came to Glenapp a year ago as Operations Manager and has enjoyed working in the hospitality industry for over 25 years. Nelio is fluent in English, Spanish, French & Portuguese, he enjoys travelling to and from Portugal to spend time with his young son.


Annemaree Mitchell

Head Gardener

Annmaree is our Head Gardener and has worked at Glenapp Castle since 1995. She is a member of the professional Gardeners Guild & a member of the Scotland's Gardens Scheme. Annmaree likes to play guitar and help the community in her spare time.

Antonia Shepherd

Events Manager

Antonia is Glenapp's Wedding & Event Manager and brings to us significant experience and plans events with a fine-tooth comb. She studied at the University of The West of Scotland and when she is not planning weddings, she spends her time baking, however she has not mastered the art of bread yet! As well as baking, Antonia loves to travel, she is recently back from NYC and soon to be heading to Australia.


Fiona Harkin

Head Housekeeper

Fiona, who this year won Housekeeper of the Year at the Boutique Hotelier Awards, is Glenapp's Head Housekeeper. Fiona has worked in Housekeeping for 17 years, she came to Glenapp not only a year ago and worked extremely hard to get obtain this prestigious award. She loves to socialise with friends & family in her spare time and walk her dog Poppy.


We are dedicated to making your stay second to none


Explore the many aspects of Glenapp Castle's past over the last 150 years


Relais & Chateaux

Glenapp Castle is a member of an exclusive collection of the finest hotels and gourmet restaurants across the world


The Gardens

Beautiful, secluded and peaceful gardens designed by the world renowned Gertrude Jekyll