Careers

This is a full-time position working shifts five days over seven where you will help to create a culture of creative excellence by ensuring inspirational customer experiences.

Experience within the hotel/hospitality sector is desirable; however full training will be provided. It is more important that the right candidate can demonstrate a willingness to learn and a positive attitude. We are always interested to hear from talented individuals from all walks of life.

The successful candidate should be able to demonstrate the following:

• A strong interest in a career in hospitality
• Good communication and interpersonal skills
• Enthusiasm and flexibility
• Willingness to learn and a positive attitude
• Calmness in a busy and pressurised environment
• Attention to detail and a flair for creativity

 
In return, we offer career development to help you reach your full potential, a positive and stimulating working environment and excellent rates of pay, coupled with an amazing benefits package to complement your competitive salary which includes the following:

• 28 days annual holiday entitlement
• Death in service life assurance policy
• Discounted accommodation rates with Relais & Chateaux, Pride of Britain and Luxury Scotland Hotels
• Gratuities
• Enrolment in our pension scheme

 
Due to the business growth at Glenapp, this position would be ideal for someone looking to advance their career to the next level and we will offer support and development opportunities to enable the right candidate to succeed in this goal.

Accommodation may be available if required.
Apply in the first instance, enclosing CV to Jennifer Climie,
Human Resources Executive at Glenapp Castle.

By post to Glenapp Castle, Ballantrae, Ayrshire KA26 0NZ
or by email to hr@glenappcastle.scot

This is a full-time position working shifts five days over seven where you will help to create a culture of creative excellence by ensuring inspirational customer experiences.

Experience within the hotel/hospitality sector is desirable; however full training will be provided. It is more important that the right candidate can demonstrate a willingness to learn and a positive attitude. We are always interested to hear from talented individuals from all walks of life.

The successful candidate should be able to demonstrate the following:

• A strong interest in a career in hospitality
• Good communication and interpersonal skills
• Enthusiasm and flexibility
• Willingness to learn and a positive attitude
• Calmness in a busy and pressurised environment
• Attention to detail and a flair for creativity

 
In return, we offer career development to help you reach your full potential, a positive and stimulating working environment and excellent rates of pay, coupled with an amazing benefits package to complement your competitive salary which includes the following:

• 28 days annual holiday entitlement
• Death in service life assurance policy
• Discounted accommodation rates with Relais & Chateaux, Pride of Britain and Luxury Scotland Hotels
• Gratuities
• Enrolment in our pension scheme

 
Due to the business growth at Glenapp, this position would be ideal for someone looking to advance their career to the next level and we will offer support and development opportunities to enable the right candidate to succeed in this goal.

Accommodation may be available if required.

Apply in the first instance, enclosing CV to Jennifer Climie,
Human Resources Executive at Glenapp Castle.

By post to Glenapp Castle, Ballantrae, Ayrshire KA26 0NZ
or by email to hr@glenappcastle.scot

This is a full-time position working shifts five days over seven where you will help to create a culture of creative excellence by ensuring inspirational customer experiences.

Experience within the hotel/hospitality sector is essential; however full training will also be provided. It is more important that the right candidate can demonstrate a willingness to learn and a positive attitude. We are always interested to hear from talented individuals from all walks of life.

The successful candidate should be able to demonstrate the following:

• A strong interest in a career in hospitality
• Good communication and interpersonal skills
• Enthusiasm and flexibility
• Willingness to learn and a positive attitude
• Calmness in a busy and pressurised environment
• Attention to detail and a flair for creativity

 
In return, we offer career development to help you reach your full potential, a positive and stimulating working environment and excellent rates of pay, coupled with an amazing benefits package to complement your competitive salary which includes the following:

• 28 days annual holiday entitlement
• Death in service life assurance policy
• Discounted accommodation rates with Relais & Chateaux, Pride of Britain and Luxury Scotland Hotels
• Gratuities
• Enrolment in our pension scheme

 
Due to the business growth at Glenapp, this position would be ideal for someone looking to advance their career to the next level and we will offer support and development opportunities to enable the right candidate to succeed in this goal.

Accommodation may be available if required.

Apply in the first instance, enclosing CV to Jennifer Climie,
Human Resources Executive at Glenapp Castle.

By post to Glenapp Castle, Ballantrae, Ayrshire KA26 0NZ
or by email to hr@glenappcastle.scot

We have full-time and part-time positions available working shifts up to five days over seven where you will assist in the provision of restaurant and concierge duties and ensure that all guests are served to the hotel’s specified standards displaying the highest possible levels of hospitality and welcome.

Experience within the hotel/hospitality sector is desirable; however full training will be provided. It is more important that the right candidates can demonstrate a willingness to learn and a positive attitude. We are always interested to hear from talented individuals from all walks of life.

The successful candidates should be able to demonstrate the following:

• A strong interest in a career in hospitality
• Time management skills
• Excellent customer service skills
• Enthusiasm and flexibility
• Calmness in a busy and pressurised environment
• Attention to detail
• Discretion and respect
• Excellent communication and interpersonal skills

 
In return, we offer career development to help you reach your full potential, a positive and stimulating working environment and excellent rates of pay, coupled with an amazing benefits package to complement your competitive salary which includes the following:

• 28 days annual holiday entitlement
• Death in service life assurance policy (certain restrictions apply)
• Discounted accommodation rates with Relais & Chateaux, Pride of Britain and Luxury Scotland Hotels
• Gratuities
• Enrolment in our pension scheme

 
Accommodation may be available if required.

Apply in the first instance, enclosing CV to Jennifer Climie,
Human Resources Executive at Glenapp Castle.

By post to Glenapp Castle, Ballantrae, Ayrshire KA26 0NZ
or by email to hr@glenappcastle.scot

We have full-time and part-time positions available working shifts up to five days over seven where you will help to maintain a safe and clean environment for our guests by being aware at all times of their health, safety and welfare.

Experience within the hotel/hospitality sector is desirable; however full training will be provided. It is more important that the right candidates can demonstrate a willingness to learn and a positive attitude. We are always interested to hear from talented individuals from all walks of life.

The successful candidates should be able to demonstrate the following:

• A strong interest in a career in hospitality
• Time management skills
• Excellent customer service skills
• Enthusiasm and flexibility
• Calmness in a busy and pressurised environment
• Attention to detail
• Good physical resilience
• Discretion and respect
• Excellent communication and interpersonal skills

 
In return, we offer career development to help you reach your full potential, a positive and stimulating working environment and excellent rates of pay, coupled with an amazing benefits package to complement your competitive salary which includes the following:

• 28 days annual holiday entitlement
• Death in service life assurance policy (certain restrictions apply)
• Discounted accommodation rates with Relais & Chateaux, Pride of Britain and Luxury Scotland Hotels
• Gratuities
• Enrolment in our pension scheme

 
Accommodation may be available if required.

Apply in the first instance, enclosing CV to Jennifer Climie,
Human Resources Executive at Glenapp Castle.

By post to Glenapp Castle, Ballantrae, Ayrshire KA26 0NZ
or by email to hr@glenappcastle.scot

Due to an exciting business expansion, there has never been a better time to join a rapidly growing business and we are now welcoming applications for a full time and part time Kitchen Porter to join our five-star kitchen team at Glenapp Castle, nominated recently for the Best Independent Hotel of the year award at the Cateys 2018. These are positions working shifts five days over seven where you will assist in the day to day running of the catering area whilst complying with all hygiene and health and safety regulations.
Experience within the hotel/hospitality sector is desirable; however full training will be provided. It is more important that the right candidate can demonstrate a willingness to learn and a positive attitude. We are always interested to hear from talented individuals from all walks of life.
The successful candidate should be able to demonstrate the following:
* a strong interest in a career in hospitality
* good communication and interpersonal skills
* enthusiasm and flexibility
* willingness to learn and a positive attitude
* calmness in a busy and pressurised environment
* attention to detail

In return, we offer career development to help you reach your full potential, a positive and stimulating working environment and excellent rates of pay, coupled with an amazing benefits package to complement your competitive salary which includes the following:

* 28 days annual holiday entitlement
* Death in service life assurance policy (certain restrictions apply)
* Discounted accommodation rates with Relais & Chateaux, Pride of Britain and Luxury
Scotland Hotels
*Gratuities
* Enrolment in our pension scheme (certain restrictions apply)

Due to the business growth at Glenapp, this position would be ideal for someone looking to begin their hospitality career and we will offer support and development opportunities to enable the right candidate to succeed.

Accommodation may be available if required.
Apply in the first instance, enclosing CV to Jennifer Climie,
Human Resources Executive at Glenapp Castle.

by post to Glenapp Castle, Ballantrae, Ayrshire KA26 0NZ
or by email to hr@glenappcastle.scot

Glenapp’s operational structure is different to most hotels. Glenapp’s restaurant supervisor will be primarily responsible for the daily operations within our dining rooms.   This is a very hands-on role working in our dining rooms whilst liaising with and assisting other operational hotel departments – i.e. Housekeeping, Maintenance, Guest Services and Reception.  However, the job also entails other requirements as well due to this difference in structure.

Some examples of this would be…

• There is no reception desk at Glenapp – instead our Restaurant Team assist the Operations Team with checking in and out guests, meeting and greeting and showing them their rooms.
• There is no bar at Glenapp – instead the FOH team of butlers and waiting staff are on hand at all times to cater for all their guest’s needs.
• There is no formal concierge service at Glenapp and our Restaurant Team assist with tasks such as shoe polishing, laundry services, organising newspapers and assisting with luggage

Your ‘Raison D’etre’ in this role is …

• To manage the daily operation of the dining area in accordance with operating policies.
• To ‘plan ahead’ and increase business efficiency and customer satisfaction whilst doing so by effectively forecasting restaurant needs.
• To deliver 5-star + guest service … consistently.
• To exceed guest’s expectations … continually.
• To manage, motivate and lead a small team of enthusiastic colleagues.
• To work within all current procedures and policies that enable us to deliver the ‘Glenapp magic’.
• To shift priorities and goals as work demands change.
• To ensure that our products and service delivery offerings are ‘best in class’.

What we would like:

• Proven 5-star experience in hotel restaurant management, preferably in another 5-star small hotel.
• Fine dining experience.
• Proven knowledge of both FOH and F&B operations.
• Proven leadership skills.
• Ability to mentor and develop
• Proven experience of working positively with change
• Ability to work under pressure
• Happy to work un-social hours
• Able to interact with HNW guests
• Understands what ‘great’ looks like.