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Concierge Services

As a Relais & Chateaux member hotel with five red stars we believe we understand the needs of the discerning traveler. Whether the requirement is for a late night chauffeur pick-up from an airport or railway stations, or to create a beautiful picnic on the iconic Ailsa Craig island, we hope to surpass your expectations. From the detail of organising trusted childcare, to creating a bespoke adventure on our boat, The Glenapp Castle, our concierge team will help to implement your plans and inspire new possibilities.  

We will pleased to provide the following arrangements, but indeed this list is not exhaustive:

  • Chauffeur car or limousine pick ups and transfers
  • Land Rover availability for rugged terrain transfers (shooting parties, fishing etc.)
  • Arranging helicopter transfers and day trips together with all coordinates
  • Classic car hire with personal chauffeur
  • Standard car hire
  • Transfer or charter of The Glenapp Castle boat
  • Private yacht charter
  • Private whisky tastings
  • Adventure packages for teenagers and young adults
  • Private astronomy evenings with our own equipment and astrophysicist
  • Nighttime deer tracking
  • Private fishing trips (both river and sea)
  • Bird and whale watching excursions
  • Beauty treatments
  • Hairdresser appointments
  • Child-minding services
  • Dog sitting/walking services (dogs are only allowed in certain bedrooms at the castle)
  • Car valeting services

Once again, this list is not exhaustive.  Please call us on 01465 831212 or email with any request and we will be happy to help.

Detailed quotes will be emailed to guests for all concierge services provided for final approval.