Booking Terms & Conditions

• Arrival and Departure Times
  Guests may arrive at the castle from 1.00pm on the day of arrival. On the day of departure, check out time is 11.00am.
• Deposit and Cancellation
  We require a deposit of £100.00 per room per night at the time of booking. Please note that a reservation constitutes a contract with the hotel. Deposit payments are not refundable if the reservation is cancelled thirty days or less from the date of arrival.
  
  An administration fee will be charged on all refunded deposits.
  
  If the reservation is cancelled 72 hours or less from the date of arrival, the cost of the reservation is liable to be paid in full. We therefore strongly recommend that guests insure against cancellation.
• Children
  Children aged 5 to 15 years, when sharing with two adults, are charged a Bed and Breakfast Rate of £50.00 per day. All other meals are charged as taken.
• Young Children
  Accommodation for children under the age of 5 years is free of charge, when sharing with two adults. All meals are charged as taken.

• Meals for Children and Teenagers.
  Our dining rooms are open to children of all ages for breakfast and lunch.
  In the evenings, we serve our junior menu from 5.30pm to 6.30pm in the McMillan Dining Room [click to view a Typical Junior Menu].
  Service of our six course main dinner menu begins at 7.00pm and well-behaved children aged five and over are very welcome to join their parents in the dining room to enjoy this menu, or a shortened version if preferred. 
  We ask that young children who are not dining with their parents, are not present in the castle drawing room after 7.00pm.  We are happy to arrange baby listening, babysitters and childminders, as well as high chairs and cots.
• Exclusive Use and Weddings
  The castle can be made available for exclusive use by private parties of residents for conferences, weddings or other occasions. We can arrange golf on local championship or recreational courses, clay pigeon shooting and shooting or fishing on local estates and rivers for parties, or for individual guests. We will be delighted to discuss your requirements and to give you a personal quotation..
• Disabled Facilities
  Please advise us at the time of booking if you require disabled facilities, or if you have difficulty with stairs as our lift does not serve all areas of the castle.
• Dogs
  Dogs are accepted at the discretion of the management, and by prior arrangement only. They are not permitted in the public areas and are only permitted in certain ground floor bedrooms where they must not be left unaccompanied.
• Alcoholic Drinks
  We reserve the right to supply all alcohol consumed on the premises.
• Special Dietary Requirements
  We serve a limited choice six-course dinner menu each evening. We therefore request that you let us know, at the time of booking, if you have any special dietary requirements.
• Smoking
  It is now an offence under Scottish law to smoke or knowingly permit smoking indoors in any public place. We are therefore no longer able to permit smoking in any part of the building. This includes all of the guest bedrooms and all of the public rooms. Smoking is only possible outside the castle.
• Methods of Payment
  Cash, Maestro, Visa, MasterCard, American Express.