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Booking Terms & Conditions
- Arrival and Departure Times
Guests may arrive at the castle from 1.00pm on the day of arrival. On the day of departure, check out time is 11.00am.
- Deposit and Cancellation
We require a deposit of £100.00 per room per night at the time of booking. Please note that a reservation constitutes a contract with the hotel. Deposit payments are not refundable if the reservation is cancelled thirty days or less from the date of arrival.
An administration fee will be charged on all refunded deposits.
If the reservation is cancelled 72 hours or less from the date of arrival, the cost of the reservation is liable to be paid in full. We therefore strongly recommend that guests insure against cancellation.
- Children
When sharing with an adult, accommodation for children under 5 years old is free of charge, with meals charged as taken. Babysitting services are available and should be requested at the time of booking. A selection of books, games and videos are available for younger children
Children aged 5 to 15 years, when sharing with an adult, are charged a Bed and Breakfast Rate of £50.00 per day. Well behaved children aged five and over are very welcome to enjoy our main dinner menu from 7.00pm or a shortened version if preferred.
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- Meals for Children and Teenagers.
We request that these very young children are not present drawing room or dining rooms after 6.30pm. Our junior dinner menu is served in the dining room between 5.30pm and 6.30pm, and all meals are charged as taken [click to view a Typical Junior Menu].
- Exclusive Use and Weddings
The castle can be made available for exclusive use by private parties of residents for conferences, weddings or other occasions. We can arrange golf on local championship or recreational courses, clay pigeon shooting and shooting or fishing on local estates and rivers for parties, or for individual guests. We will be delighted to discuss your requirements and to give you a personal quotation..
- Disabled Facilities
Please advise us at the time of booking if you require disabled facilities, or if you have difficulty with stairs as our lift does not serve all areas of the castle.
- Dogs
Dogs are accepted at the discretion of the management, and by prior arrangement only. They are not permitted in the public areas and are only permitted in certain ground floor bedrooms where they must not be left unaccompanied.
- Alcoholic Drinks
We reserve the right to supply all alcohol consumed on the premises.
- Special Dietary Requirements
We serve a limited choice six-course dinner menu each evening. We therefore request that you let us know, at the time of booking, if you have any special dietary requirements.
- Smoking
It is now an offence under Scottish law to smoke or knowingly permit smoking indoors in any public place. We are therefore no longer able to permit smoking in any part of the building. This includes all of the guest bedrooms and all of the public rooms. Smoking is only possible outside the castle.
- Methods of Payment
Cash, Maestro, Visa, MasterCard, American Express.
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